Introduction
Welcome to Fileinator. We are committed to protecting your personal information and your right to privacy. When you visit our website and use our services, you trust us with your data. We take this responsibility seriously and have built our platform with privacy and security as fundamental priorities.
Information We Collect
We collect minimal personal information. We may collect details that you voluntarily provide to us when you express an interest in obtaining information about our products, or when you contact us for support. When you use our tools, you may upload files for processing; however, we do not require account registration to access most core features.
File Processing
Fileinator offers a variety of file manipulation tools. To fulfill your requests, uploaded files are processed only to complete the specific operation you initiated (such as compressing, merging, or converting). Whenever technically possible, we utilize browser-based (client-side) processing to ensure your files never leave your device.
Uploaded File Privacy
Your files remain your property. For operations that require server-side processing, we enforce strict privacy standards:
- No Permanent Storage: Files are not permanently stored on our servers.
- Automatic Deletion: Uploaded files are automatically and permanently deleted immediately after processing or within the brief retention period required to deliver the output file to you.
- No AI Training: We strictly do not use any user-uploaded files or their contents to train artificial intelligence or machine learning models.
- Confidentiality: Passwords you enter to unlock or secure files (e.g., PDF passwords) are never logged, stored, or used for any purpose other than the immediate operation.
Analytics & Tracking
To understand user behavior and continuously improve our platform, we utilize industry-standard analytics tools. Specifically, we use Google Analytics 4, Microsoft Clarity, and Vercel Analytics. These tools collect aggregated, anonymized data regarding page views, geographic regions, browser types, and user interactions (such as clicks and scrolling). This information is used strictly for website analytics and service enhancement.
Cookies
We use cookies and similar tracking technologies to ensure core site functionality and to support the analytics services mentioned above. For comprehensive details on the specific cookies we use, their purposes, and instructions on how you can manage or disable them, please review our dedicated Cookie Policy.
Third-Party Services
We do not sell, rent, or trade your personal data to third parties. We only share information with trusted third-party service providers when necessary to operate our infrastructure (such as secure cloud hosting and analytics) or to comply with legal obligations. All third-party providers are vetted for strict compliance with data privacy regulations.
Data Security
We implement robust technical and organizational security measures designed to protect your data from unauthorized access, alteration, or disclosure. All data transmissions between your browser and our servers are secured using industry-standard encryption protocols (HTTPS/TLS). While no internet transmission is entirely flawless, we strive to guarantee the utmost integrity of your data.
Data Retention
We retain personal information (such as contact inquiries) only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. As reiterated, user-uploaded files are transient and deleted rapidly after your session concludes.
Children's Privacy
Our services are not intended for or marketed to children under 18 years of age. We do not knowingly solicit or collect data from minors. By using Fileinator, you represent that you are at least 18 years old or are accessing the platform under the supervision of a parent or legal guardian.
User Rights
Depending on your geographical location and applicable data protection laws (such as GDPR or CCPA), you possess the right to:
- Request access to the personal data we may hold about you.
- Request corrections to inaccurate or incomplete data.
- Request the deletion or erasure of your personal data.
- Opt-out of specific data processing or analytics tracking.
To exercise any of these rights, please reach out using our contact information below.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our technology, operational practices, or regulatory requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy frequently to stay informed about how we protect your information.
Contact Information
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact our privacy team atprivacy@fileinator.example.com.